Media Calls
The Clemson University Office of Strategic Communications serves as the point of contact for all media inquiries. During an emergency situation, it is especially important that reporters be directed to Strategic Communications. The office speaks on behalf of the University and has the most accurate and up-to-date information available about an incident. In addition, Strategic Communications works closely with emergency responders to coordinate what information can or should be released to the general public.
- Direct all media inquiries to Strategic Communications at 864-656-2061 (during office hours) or email news@clemson.edu.
- To assist Strategic Communications in responding as quickly as possible, feel free to obtain the following information and forward it to the office:
- The reporter’s name and phone number
- The media organization he/she represents
- The type of information he/she is seeking
- The reporter’s deadline
- Regardless of the situation of what the media questions might be, never say “No Comment.” A better response is “Thanks for calling. Allow me to refer you to our Office of Strategic Communications, which handles media questions and will be able to assist you.”
- Never talk “off the record” with the media. Always assume that they will use any information that they obtain in their report.
