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Academic Advising

CU Navigate Training, Access and Resources

CU Navigate is available for users who work with undergraduate students. These areas include academic advising, tutoring, student services, faculty advising, and more! Instructions for CU Navigate access are below. If you have questions about access or require additional access levels, contact cunavhelp@clemson.edu.

CU Navigate Production CU Navigate Test

ACCESS TO CU NAVIGATE

CU Navigate access for Faculty and Staff is requested through the iRoar Security Request form. Please follow the steps below to request access.

  1. Complete the CU Navigate User Training in Tiger Training.
  2. Request access through the iRoar Security Request Form
  3. Fill out username
  4. Choose your supervisor
  5. Click Modify Access (current employees with iRoar access) or New User Access (new employees or new iRoar access*)
  6. Click yes for Are you an "Academic Advisor?"
    1. Click CU Navigate.
    2. Click your appropriate level of access.
    3. If a new user, click other areas of access required.
  7. Click yes or no for "Are you a registration Coordinator?"
  8. Enter the justification for all access requests.
  9. Click Submit Form.**

*New Clemson employees or employees in new roles need to work with their supervisors when requesting access, as you must request access to iRoar and/or other student systems. Instructions for accessing iRoar and/or other student systems can be found on the Registrar's website.

**If you receive the following alert, username has not completed one or more requirements. Please complete all required training or documentation, you will need to submit a new Confidentiality Statement and make sure your FERPA training is up to date. Access to iROAR has changed over time, so your form will need to be updated even if you currently have iROAR access.

Access to CU Navigate for Student Employees

Please use the form below to request access for currently enrolled students employed as tutors, front desk workers or both. Please fill out the form completely for your student employee and submit it. Currently, we do not have specific training for tutors or front desk workers. Please refer to the resources below for manuals on creating availability and an appointment summary. If you have any questions about access, please contact cunavhelp@clemson.edu.

Request Access as a Student Employee

Resources

Below are some resources to help you begin using CU Navigate and continue learning after your initial training sessions. This resource evolves with usage, so please bookmark this page as your first place for answering questions!

If you don’t find the information here that you need, please contact CUNavHelp@clemson.edu with your questions.

advisor Resources

Instructor Resources

General Information

FAQs

  • Why am I receiving notifications for my students when they schedule appointments with other advisors?

    Any advisor assigned to a student (primary, secondary, etc.) will receive notifications regarding any activity by that student within CU Navigate. Many advisors have created rules in Outlook and/or Gmail to archive these messages into a subfolder automatically.

  • Why am I receiving notifications for students not assigned to me as their primary advisor?

    All primary and secondary assigned advisees are displayed via CU Navigate. In some cases, departments are removing secondary advisors to address this concern. Otherwise, many advisors have created rules in Outlook and/or Gmail to archive these messages into a subfolder automatically.

  • What is the difference between an appointment summary and a note?

    The advising appointment summary is appropriate for documenting appointments with your students. These reports are available in the student view. Notes are most suitable for recording email conversations, drop-in appointments and other interactions unrelated to a scheduled appointment (e.g., sticky notes).

  • How do I file an appointment summary?

    You will see your recent appointments from your home page (scroll down). Select the appointment you would like to report. Select actions > add appointment summary. It will auto-populate some of the details from the scheduled appointment; however, you should verify the arrival and departure time on the left-hand side.

  • Can I edit an appointment summary?

    Yes. Open the appointment summary you would like to edit. The “Edit Report” option is in the bottom right-hand corner. If you are unable to see that option, please email cunavhelp@clemson.edu.