Mail and Package Pickup
The email notification you receive will tell you where to pick up your mail item and how to retrieve it. Package lockers are strategically placed around campus to make picking up your package convenient and easy. These items will be available for pickup during normal business hours: Monday-Friday, 8am-4:45 pm, once you receive the notification. Please have your TigerOne ID ready to present at check out.
Package Pickup and Procedure
- For items in package lockers located at Douthit Hills, Manning Hall, McAlister Hall, or the lobby of the Student Mail Post Office in Dillard, either present your TigerOne ID (mobile device or card) to the reader located below the kiosk or use the PIN from the email you received.
- a. The locker door will open, and you can retrieve your package. Please be sure to remove all items from the locker and fully close the door.
- b. Please know that once you open the door, the system believes the package has been removed so please do not leave any items behind.
- c. Also, please note that you may have items in different lockers. You will receive an email for each item you receive.
- Letter mail and items that do not fit into lockers (large items, perishables, etc.) will be stored at the Student Post Office on the top floor of the Dillard Building.
- a. Please come by and scan the kiosk on the column directly in front of you when you walk in the door. This notifies the Mail team in the back to retrieve your letter or package mail and bring it to the front counter where it will be checked out to you.
- b. Once instructed to do so, please tap the card reader at the front counter with your TigerOne ID and your item(s) will be released to you.
- IMPORTANT! Items placed in lockers will be stored for (48) hours. When that time expires, the item will be placed at the Student Post Office, and you will receive an email to pick it up there.
- a. Any non-perishable item not picked up within (21) days will be returned to the sender. Any perishable item not picked up within (5) business days will be discarded.
