Submit a Request
Submit a Service Request
Convey your Clemson story, safeguard Clemson’s reputation and continue to grow our sought-after brand. Discover the services we provide to help ensure marketing and branding success in today’s competitive marketplace.
The Division of Marketing and Communications offers a variety of services. The list below will guide you through the available services and to a form to submit a request.
Once your request is submitted, our team will review it for strategic relevance, workload availability and lead time. If, for any reason, your request is unable to be accepted, you will receive guidance as to how or where you can still meet your need.
Marketing and Communications resources are always available to provide guidance and review of design and messaging created within your division, department, college or office.
Office of the VP / Strategic Communications
Trustee House
530 Fort Hill Street
Box 345606
Clemson, SC 29634
Phone: 864-656-2061
Fax: 864-656-2064
Brand Experience
Littlejohn House
114 Daniel Drive
Clemson, SC 29631-1520
Phone: 864-656-2467
What type of help are you looking for?
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Photography
Photos are an important aspect of promoting a department's faculty, staff and students in publications and other media.
Photo Services’ staff of four photographers is here to help our clients obtain the best visuals possible.
Please fill out our request form for services . Please note:
- WE WILL CONFIRM YOUR REQUEST WITHIN 24 HOURS. If you do not receive this confirmation, email photo@clemson.edu.
- We require a 48-hour advance notice for normal working hours (8AM—4:30PM M-F) photo shoots.
- We require two weeks' advance notice for after-hours and weekends.
- If event is changed or canceled, please notify us as soon as possible.
- In the event the Clemson photo staff cannot accommodate the request, names of freelance photographers will be provided. These photographers typically charge $200 per hour.
Cancellation Policy: We require a minimum of 24 hours notice to cancel any shoots during business hours (M-F 8am-4:30pm) and a minimum of 48 hours notice to cancel any shoots after hours or on weekends. Failure to cancel within this time frame will result in the client be billed for the full amount.
Photography Request Form Stock Photo and Art Recommendations
Photo ChargesFor EACH photographer and assignment:
- Equipment replacement overhead fee — $10
- Digital photography (per hour) — $30
- After-hours rate for University photographer — $200 (after 4:30 p.m. or weekends) *Subject to availability.
- Photos are typically delivered digitally within two-three business days following your event. If you need images available within one business day or less, you are subject to a rush charge of $50.
- Travel — If a photo assignment is more than 10 miles round trip from our office, there will be a separate travel charge. Also, if the photo assignment is on a Saturday or Sunday, then we charge travel from the photographer’s home to the assignment if the assignment is more than 10 miles from their home.
University Copyright
Photographs taken by our staff photographers are the property of Clemson University and are subject to the University's Copyright Policy.
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Video Services
We understand the importance of visual storytelling and provide video services that are tailored to meet the unique needs of Clemson University. Our experienced videographers are skilled in creating engaging and impactful videos that capture the essence of the University and convey your brand or department message.
If you are seeking a videographer, script writer, animator and/or designer, to find out if you can secure visuals in video form for your department, division, project or event, submit a request.
Video Services Request Form -
Website Services
Web Content Update
Submit the Web Content Update request when content or images need to be updated or added to a site maintained by the University Web Team. Also, use this option when adding new pages or sections to a website.
Web Technical Update
Submit the Web Technical Update request for the following:
- Report broken links
- Report broken elements
- Add or Edit Cascade users
- Request access to our Quality Assurance tool (currently SiteImprove)
- Request a new Blog
Note: Before submitting a request for access to Cascade, the new user must complete Cascade training on the Bridge app. We recommend New Cascade User requests be submitted by the College/Unit Web Managers or the website content owner.
Web Analytics Request
Use this option to request a Google Analytics dashboard. Analytics dashboards are set up in Looker Studio. Once setup is complete, the dashboard is interactive, allowing viewers to change the start and end dates of the reports. Sharing the report will also be permitted.
Redirect Request
Submit a Redirect Request when you need to establish a top-level redirect (e.g., clemson.edu/) or when moving a page or section that may cause existing links to break. Requests for top-level redirects are evaluated and approved on a case-by-case basis.
NOTE: Websites listed in the "Points To" field must follow University brand guidelines, accessibility standards and be on the clemson.edu domain to be considered. Top-level redirects are reviewed regularly for brand compliance and necessity.
New Website Request
Only submit this request if your area does not have a website that utilizes the Clemson templates. New website requests require time to evaluate scale and timing. A web team member may contact you directly to discuss the scope of your project request.
Note: Do not submit new blog requests through this form. Please submit the Technical Request form for new blogs.
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Branding Requests
In 2020, Clemson University rebranded across the University. Please refer to the most recent brand guidelines to ensure you’re following them properly. Please submit a request if you need an updated brand mark, level 3 or level 4 (defined in the brand guide). If you’ve created your own branding and need Marketing and Communications to review and approve, please submit a request for review and approval.
Brand Review Request Submit for Level 3 Logo Submit for Level 4 or 5 Logo -
Print and Digital Services
Please complete the form below for a general digital asset request.
Digital Request Form Print Request Form -
Storytelling
At Clemson University, we believe everyone has a story to tell, and we are committed to helping you share your story. If something significant is happening in your program, research area, department or college, our services are designed to craft stories that leave a lasting impact. If you have a story or accomplishments that may be a great addition, please submit a request so we can share your notable accomplishments.
- Advancement
- Admissions
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Campus Digital Network
Looking for an innovative platform to promote Clemson sports and campus marketing activities? Campus constituents interested in utilizing digital boards placed in various locations across campus can submit a request using the form below.
- Social Media
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Advertising and Marketing Services
Marketing
At Clemson, we understand the importance of effective marketing strategies. Our services are tailored to help your program or department succeed in creating marketing plans that align with your goals and objectives. Please submit a request for review and approval.
Use the Social Media Content Request form for help with social assets such as copy, graphics, or video, or the Social Media Account Request form to set up an account. / All social media accounts must follow the Clemson University guidelines for use. Please refer to these guidelines before inputting a request to ensure you’re following all the protocols.
Social Media Account Assistance Form Paid Social Media Marketing Assistance Form