b"Hongli Ye Chengdu, ChinaB.S., Chengdu University of Technology, China; M.S., Kobe University, JapanBuilding Resilience to Contagious Diseases in High Contact Services: An Investigation of Customers' Willingness to Dine-In at Restaurants in the Era of COVIDAdvised by Dr. Aleda Roth Honglis research focuses on service resilience in high customer contact services. She has accepted a faculty position in the Warrington College of Business at the University of Florida.EconomicsYue Hu .Wuhan, ChinaB.S., University of Birmingham; M.S., Queen Mary University of LondonEssays on Education and Family EconomicsAdvised by Dr. Devon Gorry Micah Daniel Thomas Charlotte, North CarolinaB.S., M.S., University of North Carolina at CharlotteEssays in Industrial Organization and RegulationAdvised by Dr. Babur De los Santos College of EducationDoctor of EducationEducation Systems Improvement ScienceEllen Bright Borland Fort Mill, South CarolinaB.S., University of South Carolina Upstate; M.S., Queens University of Charlotte; Ed.S., Winthrop UniversityUsing Improvement Science to Reduce Student Retention in High School Through School-Based MentoringAdvised by Dr. Edwin Nii Bonney Ellen was recently named principal of Pleasant Knoll Middle School in Fort Mill, South Carolina.Andrew S. Brandt North Charleston, South CarolinaB.S, Indiana University of Pennsylvania; M.Ed., Ed.S., The CitadelImprovement Cycles In The Wake Of Crisis: A School Leadership Team's Approach To The UnknownAdvised by Dr. Daniella Sutherland16"