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Workday@Clemson

About Workday@Clemson

Click here to view a short video about Workday@Clemson.

Clemson University is migrating primary human resources, finance processes and systems to our new cloud-based enterprise resource platform (ERP), Workday@Clemson. Ultimately, this investment will replace an antiquated system with a cutting-edge, intelligently designed one. Workday@Clemson will serve as a highly coordinated system ideal for providing a smooth user experience for faculty, staff and administrators alike, all while supporting our University's strategic plan, Clemson Elevate.

Our current HR and Finance systems are outdated. They predate the first ever webpages and the science of texting as a form of communication. A host of workaround systems and processes frustrate faculty and staff trying to complete recurring tasks like requesting a new hire. A new system that simplifies processes, removes disruption and keeps faculty and staff focused on high-priority work will keep everyone engaged.

By investing in this new system, we will effectively transition efficiently and strategically to a new system that supports both the efforts of Clemson Elevate as well as the needs of our students, faculty, staff and partners.

Ongoing activities are updated regularly to keep Clemson informed about our progress.

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Strategic Foundations

Guiding Principles

We will all be on this transformational journey together, collaboratively supported by five important foundational principles.

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Remember the customer's perspective

As someone who will be using the system, those at the University who are building the system want to hear your feedback. Your user experiences play a significant and continuous role to inform both the design and implementation of our new customer-focused system. While keeping your preferences in mind is a core best practice, ensuring that your point of view is implemented will likely result in a new system that is both elevated and long-standing.

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Sustainable and built to last

Through Workday@Clemson, we plan to reduce custom-built reports while also implementing strategic, customization workarounds when we see fit. These processes require a sturdy, sustainable foundation — though not without a healthy dose of flexibility when necessary. Workday@Clemson will remain as standard as possible.

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As common as possible, as different as necessary

Thinking through its entire business processes, the University will apply enhanced, standardized processes because they are easier to train you on and they deliver standard outcomes. While customization is possible, it will be used as an exception.

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Don't let past practice get in the way of best practice

Past practices were long-standing for a reason, but that doesn't mean that there isn't room for improvement. Workday@Clemson will continuously reference these previous stepping-stones when adjusting our policies and procedures moving forward as a means of improving internal operations.

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Enable business efficiency

Through Workday@Clemson, we will heighten overall systemic processes and business efficiencies by cutting down on unnecessary manual activities.

Program Priorities

In addition to Guiding Principles, Workday@Clemson has specific Program Priorities that will help guide design decisions. These priorities represent the Workday@Clemson Wishlist developed by our Campus User Groups, a cross-section of University faculty, staff and student workers.

Access Control Management

Include clearly defined and easily maintainable role-based security access that determines visibility to data and restricts abilities within the ERP to align work to leading practice.

Approval Workflows

Create simple approval workflows with notification functionality wherever possible in the ERP to reduce unnecessary levels of authorization and increase visibility of approval status at all stages of a business process.

Data Validation and Compliance

Include all fields necessary upon data entry along with data validation to prevent unnecessary errors, maintain data quality, enable compliance checks and improve reporting value.

Integration

Reduce the number of bolt-on systems to support a unified, one-stop-shop ERP. When integrations exist, make them timely and thoughtful, include the strategic use of reference fields to improve traceability and reporting and create a seamless user experience.

Process Automation

Streamline processes by identifying areas for automating business processes and/or business process steps where possible.

Process Standardization

Leverage a common foundation data model that is both intuitive, easy to maintain, and well-defined and which enables the embedded features of the ERP to be used to their maximum potential.

Querying / Reporting

Ensure the ERP has intuitive querying capabilities that allows users to easily create any custom reports and visualizations with the data to which they have access.

Single Source Access

Provide one single point of access and system for the ERP with mobile capability that enables users to perform activities across modules and business processes.

Supporting Documents

Ensure that the ERP has sufficient capabilities to store backup documentation for activities occurring in the ERP to improve the efficiency.

User Experience

Make the ERP as user-friendly as possible, giving users native customization options, including notifications to enable personalization.

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Support and Training

Want to learn more about upcoming opportunities for training, planning and celebration?