Medical Services

Student Checking in at Redfern Health Center

MEDICAL SERVICES

Student Health Services, located in Redfern Health Center, offers ambulatory care for illness and injury, pharmacy, lab, x-ray and specialty clinics, including allergy and immunization, sexual health and gynecology, and travel clinics.

Appointments

Emergencies/After-Hours Care

Pharmacy

Immunizations and Allergy Injections

Sexual Health and Gynecology

MUSC Health Virtual Urgent Care

Primary Care

Student Health Services offers comprehensive preventive and outpatient health care services, primarily to Clemson University students. Physicians, nurse practitioners, registered nurses and medical assistants are available to provide continuous, quality medical care. Patients are encouraged to make appointments to be seen for illness and injuries as they occur throughout their stay at Clemson.
Nurse's Clinic

Although Redfern Health Center is not an emergency room or urgent-care clinic, we offer acute and/or urgent care for minor illnesses and injuries via our nurse’s clinic. In the nurse’s clinic, a registered nurse sees the patient, assesses the problem and takes appropriate action. If immediate physician intervention is needed, patients are referred to our CU Now provider.
Laboratory
Student Health Services (SHS) is staffed by five medical technologists who are registered with the American Society of Clinical Pathologists. SHS' laboratory is accredited by The Joint Commission.

Fees for Laboratory Procedures

A nominal fee is charged on laboratory procedures performed at Redfern Health Center. Laboratory specimens that need to be sent to outside reference laboratories are collected at Redfern and will be charged accordingly. Negotiated prices for reference laboratory services keep the cost reasonable for our patients.

Ordering Lab Procedures

Can my family physician order lab procedures done at Redfern?

We encourage you to ask your health care provider to fax orders to 800-747-3293 for laboratory procedures that you might need. You will then need to call the appointment line, 864-656-1541, to schedule a laboratory appointment. Before coming to the lab, you might want to call 864-656-3566 to verify that we have received the orders. You must present lab orders at least 24 hours in advance from the time of your laboratory procedure at Redfern.

Orders need to include:
- Order date
- Health care provider’s name and signature
- Health care provider’s phone and fax numbers
- Diagnosis Code (DX)
- Clear list of all tests to be performed
Most test results can be returned in 24 to 48 hours, so please plan follow-up appointments accordingly. All laboratory results are returned to the ordering provider.

Fasting Tests

Some tests require you to fast in advance. Your health care provider should advise you if this is necessary. Fasting means nothing to eat or drink other than water for 10 to 12 hours before the lab test.
Radiology
Student Health Services offers a variety of diagnostic radiographic procedures. Student Health Services' radiology department is staffed by two radiologic technologists who are registered by the American Registry of Radiologic Technologists and certified by the South Carolina Radiation Quality Standards Association. Radiologists are certified by the American Board of Radiology.

Fees for Radiographic Procedures

A nominal fee is charged for radiology procedures performed at Redfern Health Center.

Ordering Radiology Procedures

Can my family physician order radiology procedures done at Redfern?

Yes – Ask your health care provider to fax orders to 864-656-3144 for radiology procedures (x-rays) that you need. To schedule an appointment in the radiology department, please call 864-656-3572 to verify that we have received the orders. Then schedule your x-ray by calling the appointment line: 864-656-1541.

Orders should include:
- Order date
- Health care provider’s name, signature and NPI number
- Health care provider’s phone, fax number, and facility name and address
- Diagnosis code (DX)
- Tests to be performed clearly listed
Most test results can be returned within 48 hours. Please plan follow-up appointments accordingly. All radiology results are returned to the ordering provider.

Outside Referrals

MRIs, CT scans, ultrasounds, mammograms and nuclear medicine studies can be scheduled for you in a local facility. For us to assist you with scheduling these procedures, you will need an order from your Student Health Services health care provider and a copy of your insurance card. Charges for these procedures will be billed by the facility where you are referred.
Sports Medicine

Resources

MyHealth-e

The web portal, MyHealth-e, is available only to students at Clemson University. Students use their university username and password to log into MyHealth-e to schedule and cancel appointments, upload insurance information and immunization records, communicate with the health center, complete required paperwork and access medical/billing records.

MyHealth-e Portal

Billing and Payments

Redfern Health Center courtesy files as an out-of-network provider for many commercial medical insurance plans. Clemson University also offers a comprehensive Student Health Insurance Plan (SHIP) for which we are an in-network provider. Payment for services not covered by the University health fee can be paid online.

Billing and Payments

Student receiving treatment at Redfern Health Center

ADHD

There are multiple resources available to students diagnosed with Attention Deficit Hyperactivity Disorder (ADHD). Students seeking medication for the treatment of ADHD, either as an initial prescription or as a refill, are required to submit documentation.

ADHD Documentation

Student getting examined at Redfern Health Center

Respiratory Illnesses

Learn more about signs, symtoms, prevention and treatments for common colds, flu and COVID-19. Flu vaccines are offered in Redfern Health Center's pharmacy and most are covered by insurance at no cost to students.

Respiratory Illnesses

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