Counseling and Psychological Services (CAPS), the mental health department of Student Health Services, offers a wide array of services along a continuum of intensity for various psychological issues. You are encouraged to be an active participant in your medical and mental health care. Which service is the optimal treatment for you hinges your Individual Assessment. A diagnostic interview is conducted at the initial point of contact.
Emergencies Appointments
The Student Heath Services staff is committed to protecting your health information. All medical/psychological records are strictly confidential and are protected by federal and state laws, as well as professional ethics. Student records are covered by the Family Educational Rights and Privacy Act (20 U.S.C. 1232g, 34 CFR 99). Non-student records are covered by the Health Insurance Portability and Accountability Act (45 CFR).
State and federal laws dictate that student records cannot be released or disclosed without written consent of the patient/client except under the following conditions:
In the event of a health or safety emergency
Threat of harm to self or others
Suspected child abuse
Suspected abuse of elderly or disabled
Court order or subpoena
Records for Other Health Care Providers
Record copies released to other health care providers for continuity of care are sent at no charge.
Records for Personal Use
Record copies for personal use are charged at the following rates:
$0.65 per page for the first 30 pages
$.50 per page for all other pages
$15 clerical fee
$30 radiology series (film copies)
Immunization Records
Copies of immunization records only are provided at no charge.
Release Forms
Authorization for Release of Confidential Information form can be printed and faxed or mailed to:
Redfern Health Center
Box 344054
Clemson, SC 29634-4054
Fax: 864-656-0760
Note: Please plan for 7–14 business days to process your request.
E-mail Policy
Because of concerns for confidentiality and security, Student Health Services policies prohibit receipt or transmission of personal health information via e-mail. If you have questions or concerns regarding your medical or psychological care, the most effective way to reach Student Health Services is by phone. Providers/counselors do not monitor e-mail continuously, so if you choose to e-mail a provider or counselor, please include a phone number where you can be reached. The providers/counselors will not respond by e-mail.
Secure messages can be sent between students and providers/counselors using MyHealth-e.
CAPS is committed to educating students about mental health issues so that they can make informed decisions about their lives and know when to seek additional help. We believe that sharing and discussing mental health topics with students enhances academic success, lifelong learning, autonomy, relationships and personal growth.
In addition, we offer outreach services to faculty and staff members in order to improve the quality of their interactions with students and to promote a healthy work environment.
We offer outreach presentations on a wide variety of topics, many of which are listed below. Campus organizations are encouraged to call CAPS if they would like to learn more about any mental health topic, even if it is not listed below. We will be glad to arrange a presentation that meets the organization’s needs.
Outreach Topics
Communication Skills
Conflict Resolution
Suicide Prevention
Time Management
Relationship Issues
Depression
Anxiety and Stress Management
Test Anxiety
Alcohol and Drug Issues
Eating Disorders
Rape and Sexual Assault
Domestic Violence
Grief and Loss Issues
Diversity Issues
Nutrition
Gender Issues
Improving Self-Care
Although not intended to give a definite diagnosis, screening tools for mental health can increase self-understanding and improve well-being. Below is a link to anonymous, online screens for depression, bipolar disorder, anxiety, post-traumatic stress disorder, eating disorders, and alcohol use issues. This section also provides helpful resources to assist you in your striving for wellness.
How to Access Services
Effective treatment for clients who have eating disorders involves a multidisciplinary approach where professionals from many health-related disciplines meet regularly with these clients. A treatment team typically includes a medical doctor, psychiatrist, nutritionist and counselor who coordinate your care, though consent is required for communication in the outpatient setting.
CAPS services may include:
Individual and group psychotherapy
Psychiatric evaluations and medication management
Redfern Health Center offers eating disorder specific medical care as well as the availability to have blind weights and vital sign checks done periodically. Referrals are provided for nutritionists/dietitians in the community with training and knowledge of eating disorders. Outpatient treatment can be quite effective, but in some cases inpatient services may be required to ensure your health and safety and to recover optimally. Recommendations are made on a case-by-case basis, and the need for a higher level of care is assessed throughout treatment. Your CAPS counselor and/or Redfern Health Center physician can consult with other professionals and your family members only with your written permission, as mandated by law. Should the recommendation you pursue inpatient treatment be made, we will be glad to assist you by providing appropriate inpatient treatment referrals.
How to Access Services
The web portal, MyHealth-e, is available only to students at Clemson University. Students use their university username and password to log into MyHealth-e to schedule and cancel appointments, upload insurance information and immunization records, communicate with the health center, complete required paperwork and access medical/billing records.
MyHealth-e Portal
Students seeking services should call CAPS reception at 864-656-2451 during business hours (8 a.m.-4:30 p.m.). Counselors will be available to conduct a brief phone screen to determine the best way to serve your needs.
FAQs
Group therapy allows clients to develop increased awareness of “stuck points,” learn skills and coping mechanisms to mitigate stressors, feel validated and supported by their peers, and cultivate a sense of shared meaning.
Groups and Workshops
