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Help for Graduate Assistants
The University makes its Employee Assistance Program (EAP) available to graduate assistants. This program provides support for any graduate assistant experiencing difficulties that may result in personal stress or problems that could impact their academic responsibilities and assistantship duties. It also provides resources on work and life topics like careers, aging, parenting, work-life balance and international issues. The program is provided by ComPsych Work/Life Services.
Graduate students who are not employed as graduate assistants can access counseling and related services through Clemson Counseling and Psychological Services (CAPS).
EAP Services
Services, including the ones described below, are available 24 hours a day, seven days a week:
- 24-hour Helpline: 866-365-0813.
- Live chat on the homepage.
- Sign in instructions can be found on the EAP page of the Human Resources site.
Mental Health Resources
The EAP provides counseling sessions face-to-face, by phone and/or online.
Speak with experienced counselors and find resources for stress management, finding balance, or mental illnesses including depression, bipolar disorder, eating disorders and addiction. Resources include videos, seminars, FAQs and reading materials.
- Emotional and psychological Issues.
- Stress/tension/grief.
- Depression/anxiety.
- Marital and family relationships.
- Interpersonal relationships.
- Family issues.
- Child and adolescent problems.
- Childcare/eldercare Issues.
Work/Life Services
- Childcare and eldercare resources and referrals.
- Online parenting resources.
- Online tips and tools for balancing work and family.
- Life/career counseling by phone — including assessment, development of goals and strategies for success.
Legal and Financial Services
Legal and financial resources include articles, audio files, a financial calculator, credit tools, legal forms, handbooks and seminars.
- Attorney services - free 30-minute in-person consultation with an in-plan attorney; 25% discount for representation.
- Unlimited phone consultation with a financial counselor or plan attorney without an appointment, Monday through Friday; pre-scheduled counseling sessions available on Saturday, during day or evening.
- ID Theft Recovery - phone-based consultation service to help you recover from and minimize the impact of a breach of your identity.
- Control Your ID - free identity monitoring and theft-resolution services. You will need to re-register each year you are enrolled and update any changes in your information.
- NOLO - create a legally binding, simple, state-specific will at no cost through a step-by-step online “interview” process.
Health and Wellness Resources
- GoodRX prescription discount finder — helps you locate the best price on your current or new prescription.
- Live Well wellness platform — an additional platform where you can access wellness information under a unique profile that you create.
- Provider search — resource locator for a variety of health professionals and topics.
Online Seminars — Live and On Demand
Deer Oaks’ popular online seminars are available to attend live for upcoming dates and pre-recorded seminars are uploaded each month.
To view an online seminar:
- Go to your homepage and find the Online Seminars link.
- Click on the “+” link provided, then select “View All.”
- After finding a seminar you want to watch, you’ll need to register and correspond with an admin to view it.
- Once you are registered, on your seminar’s information page, follow the instructions to launch it.
- If you have questions, check the FAQs or use the “Ask a question” box. You should receive an answer within five business days.