Assisting Employees through Illness and Medical Issues

The following information is intended to provide guidance to supervisors supporting employees who may be experiencing an illness or other medical-related issue.

• Provide support but do not ask for details of their medical situation. It is OK if the employee voluntarily offers additional details, but supervisors should not seek it. Plan for the employee's absence, if applicable.
• Do not share any medical information or COVID status with co-workers, colleagues or associates.
• If the employee is too sick to work remotely, they should request leave according to the University's Sick Leave Policy. Do not request the employee to conduct work while on approved sick leave. If the employee can continue to work, they can work out an arrangement with you, the supervisor. More information regarding remote work at Clemson can be found on the Remote Work webpage.
• Do not ask if the employee has been vaccinated.
• Refer the employee to their primary care provider for medical advice. If they don't have a primary care provider, they should contact the Sullivan Center at 864-656-3076.
• State Health Plan subscribers have access to Blue CareOnDemand and MUSC Health Virtual Care for telehealth care. This service gives eligible employees access to reliable care from the comfort of their homes as an alternative to an in-person urgent care or primary care appointment.

For support in navigating specific work-related questions or concerns, reach out to your HR Service Manager.